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How do I update a billing contact?
Bridie avatar
Written by Bridie
Updated over 8 months ago

In Coassemble, a billing contact is associated with an email address that will be sent invoices and/or any issues related to billing e.g. credit card charge failures.

By default, the user who started your Coassemble subscription will be the billing contact on the workspace, however, if you want to update the email address to a person who does not use Coassemble, e.g. the person in charge of your finances, you can do it here.

Updating a Billing Contact

You can update the billing contact associated with your account in 2 easy steps.

To update a billing contact, you will need to have admin permissions. If you don’t have permission to access ‘Plans and Billing’, please contact your workspace manager.

Step 1: Head to the ‘Settings’ tab in the navigation bar. Then select the 'Plans and billing' page.

Step 2: Navigate to the ‘Billing’ tab, click the 'Change' button next to the billing contact field.

Please note that only one bill-to email can be added from within the platform, to add additional emails please contact the support team.

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