Miscellaneous | Coassemble Help Center

Trainer

How do I add one trainer at a time?

Learn how to add trainers to your workspace one at a time

Written by Bridie
Updated over a week ago

How do I add multiple trainers at once?

Learn how to add multiple trainers to your workspace

Written by Bridie
Updated over a week ago

How do I change my trainer's role and permissions?

Find out how to apply roles and advanced permissions to trainers in Coassemble

Written by Jude
Updated over a week ago

What role should I give my trainer?

Trying to set up trainers with the right permissions, based on your specific use case? Check out the different scenarios below!

Written by Rosalie
Updated over a week ago

How can I remove or delete a trainer?

Learn how to remove a trainer account from your workspace

Written by Bridie
Updated over a week ago

What are Coassemble's help desk support hours?

The Coassemble Team offers in-house support available between 7am - 11pm MST from Monday to Friday.

Written by Ariel
Updated over a week ago

How do I use live chat to contact Coassemble?

Learn how to get in touch with Coassemble's customer support team via live chat

Written by Ariel
Updated over a week ago

How do I change my personal notification settings?

Learn how you can change your personal notification settings in Coassemble.

Written by Ariel
Updated over a week ago

How do I set up my account?

Find out how to step up a Coassemble account as a trainer in 3 easy steps.

Written by Ariel
Updated over a week ago

How do I change my profile?

Learn how you can change your profile in Coassemble.

Written by Ariel
Updated over a week ago

Courses

How do assignments work?

Confused about assignments? Find out everything you need to know about them.

Written by Jude
Updated over a week ago

How do I add an assignment to my course?

Learn how to add an assignment to your course for your learners.

Written by Jude
Updated over a week ago

How to use the Text Editor (WYSIWYG)

Read on for an overview of all the features of CKEditor

Written by Bridie
Updated over a week ago

Uploading Videos Using Vimeo

Learn how to upload your videos to Vimeo to embed into your Coassemble course.

Written by Bridie
Updated over a week ago

Uploading Videos Using Youtube

Learn how to upload your videos to Youtube to embed into your Coassemble course.

Written by Bridie
Updated over a week ago

How do I upload audio?

Learn how to add audio into a Coassemble Lesson, Quiz or Assignment.

Written by Ariel
Updated over a week ago

How do I upload documents?

Learn how to add documents to your course.

Written by Ariel
Updated over a week ago

How do I upload a SCORM Package?

Have existing content you're looking to add to your Coassemble course? Learn how to upload SCORM packages into Coassemble.

Written by Ariel
Updated over a week ago

How to configure your quiz

Made a quiz but not sure what each setting does or where to find them? This article will guide you through the quiz configuration page

Written by Dan
Updated over a week ago

How do I create a Quiz?

A quick start guide to creating a quiz

Written by Dan
Updated over a week ago

SCORM Fair Usage Policy

All paid plans can download an unlimited number of SCORM objects for use in a third-party LMS.

Written by Jude
Updated over a week ago

How do I upload powerpoints?

Learn how to embed PowerPoints (PPT) using lesson templates or the document upload module.

Written by Ariel
Updated over a week ago

How do I move a screen from one lesson to another lesson?

Learn how to move a screen from one lesson to another lesson.

Written by Ariel
Updated over a week ago

Learner

How do I begin a course?

Find out how to start a course in Coassemble.

Written by Bridie
Updated over a week ago

How to Log In

Find out how to log in to your Coassemble account.

Written by Bridie
Updated over a week ago

Enrollment links

Enrollment links provide the flexibility to deliver your training just the way you want.

Written by Jude
Updated over a week ago

How do I add my learners by bulk enrollment?

Learn how to add multiple learners to the platform at the same time

Written by Bridie
Updated over a week ago

How do I set up my account?

Find out how to set up and activate your Coassemble account in a few easy steps

Written by Ariel
Updated over a week ago

How do I add my learners one by one?

Learn how to add learners one by one to the workspace

Written by Bridie
Updated over a week ago

Group Settings on Courses

How do group settings work on a Course?

Written by Jude
Updated over a week ago

How can I Share a Course with a URL?

Sharing your course with A URL couldn't be easier. Share links can be Public, Private, or Embeddable but don't track your learners' results

Written by Jude
Updated over a week ago

How can I share my content using SCORM?

Learn how to create and share course content as a SCORM file to use in a third-party LMS

Written by Molly
Updated over a week ago

Integrating SAML Authentication with Coassemble

Use existing SAML authentication systems such as Active Directory to identify your Coassemble users.

Written by Matthew
Updated over a week ago

Integrating OAuth Authentication with Coassemble

Use existing OAuth providers like Google Apps to authenticate your Coassemble users.

Written by Matthew
Updated over a week ago

What's the difference between Standard and Premium certificates?

Confused about certificates? Find out the difference between standard and premium certificates

Written by Jude
Updated over a week ago

Results

Usage Report

What's the usage report?

Written by Al
Updated over a week ago

Active users report

What is an active user and how do I know how many are in the campus?

Written by Al
Updated over a week ago

Results report

Get detailed analytics on your learners' progress and results within any date period using the results report

Written by Jude
Updated over a week ago

Course Report

What is the Course Report and how do I find it?

Written by Jude
Updated over a week ago

Lesson Reports

What is the Lesson report and how does it work?

Written by Al
Updated over a week ago

Group Reports

What is the Group Report?

Written by Al
Updated over a week ago

Quiz Reports

How does the Quiz Report work?

Written by Al
Updated over a week ago

Learner reports

What is the Learner report?

Written by Jude
Updated over a week ago

Assignment Reports

What is the Assignment Report and how does it work?

Written by Al
Updated over a week ago

Setting Up Your Workspace

How do I turn course chat off?

Find out how to switch off course chat in your workspace.

Written by Ariel
Updated over a week ago

How do I customize my workspace name or hostname?

Learn how to change your workspace hostname, URL, and domain name in 2 simple steps.

Written by Ariel
Updated over a week ago

How do I customize my logo?

Learn how to customize your logo and background color in 4 easy steps.

Written by Ariel
Updated over a week ago

How do I customize my workspace colors?

Learn how you can personalize your workspace to replicate your branding or to enhance your learning experience!

Written by Ariel
Updated over a week ago

What does the learner finish experience look like?

Your learners will have different experience based on their finish state.

Written by Rosalie
Updated over a week ago

Setting up a custom domain

This article provides a step-by-step guide to setting up a custom domain in Coassemble.

Written by Jude
Updated over a week ago

Can I add a custom favicon?

How to add a custom favicon or browser icon to your Coassemble workspace

Written by Jude
Updated over a week ago

How do I customize my lesson feedback popups?

Learn how you can customize the feedback pop-ups that appear in Checkpoints and Challenge Lesson Templates throughout your course.

Written by Ariel
Updated over a week ago

How do I customize my workspace banner?

Learn how to add a customizable banner to your workspace.

Written by Bridie
Updated over a week ago

Can I change the site title?

How to change the site title for your workspace.

Written by Jude
Updated over a week ago

Setting up a custom email

This article provides a step-by-step guide to setting up a custom email address in Coassemble.

Written by Jude
Updated over a week ago

How do I customize my lesson template colors?

Learn how to customize the colors used in your lesson template.

Written by Ariel
Updated over a week ago

Integrations

How can I integrate Shopify using Zapier?

Learn to connect and sync a Shopify account to sell your Coassemble courses online.

Written by Matthew
Updated over a week ago

How do I use Coassemble's API?

Looking to use Coassemble’s API? Find out how to set it up.

Written by Matthew
Updated over a week ago

Security

What physical security is provided at the primary and DR hosting sites?

Learn about the physical security offered at Coassemble’s primary and DR hosting sites.

Written by Jude
Updated over a week ago

How does the hosting location protect from power outages?

Learn more about how Coassemble ensures ongoing service availability in the event of power outages.

Written by Jude
Updated over a week ago

How does the hosting location protect from DoS attacks?

Learn more about how Coassemble ensures ongoing service availability in the event of DoS attacks.

Written by Jude
Updated over a week ago

Using the Coassemble API

The Coassemble platform provides a REST API which allows third-party applications access to workspace resources.

Written by Matthew
Updated over a week ago

Plans & Billing

Will I lose all my content if I leave Coassemble and come back?

Find out if Coassemble maintains your account and content if you cancel your plan.

Written by Ariel
Updated over a week ago

Failed or late payments

Payments can fail for a number of reasons. If there’s ever an issue, we’ll immediately email any billing contacts.

Written by Dimity
Updated over a week ago

How do I pay for my Coassemble account via a bank transfer?

Customers can pay for their Coassemble account via bank transfer, if paying annually.

Written by Dimity
Updated over a week ago

How do I add a credit card to my Coassemble account?

Credit card is the preferred method of payment for your Coassemble account.

Written by Dimity
Updated over a week ago

Text, Images and Video Templates

How to use the Video Template

Videos can be added to your Courses using the Video Template.

Written by Jude
Updated over a week ago

How to use the Finish Template

The Finish Template is designed to signal the end of a lesson, and usually offers some form of congratulations alongside an image.

Written by Jude
Updated over a week ago

How to use the Case Study Template

The Case Study Template is displayed as a ‘case study card’ that poses a scenario.

Written by Jude
Updated over a week ago

How to use the Slideshow Template

The Slideshow Template is great for displaying full screen images to your learners.

Written by Jude
Updated over a week ago

Presentation Lesson Templates

Using the 'Wheel Template'

The Wheel Template provides a fun and engaging way to introduce new glossary terms, ideas, or concepts in bite size pieces.

Written by Jude
Updated over a week ago

Labelling Challenge

How to use the labelling challenge

Written by Jude
Updated over a week ago

Checklist Template

How to use the Checklist Template

Written by Jude
Updated over a week ago

Using the 'Image Click' Template

How to use the Image Click Template

Written by Jude
Updated over a week ago

How to use the Icon Hover Template

The Icon Hover Template is the perfect tool for adding graphics and other visuals to your eLearning courses.

Written by Jude
Updated over a week ago

How to use the Side Slide Template

The Side Slide Template allows you to display content in a dynamic and uncluttered way.

Written by Jude
Updated over a week ago

How to use the Text Pop Template

The Text Pop Template is the perfect tool for adding graphics and other visuals to your eLearning courses.

Written by Jude
Updated over a week ago

How to use the Drop Tab Template

The Drop Tab Template can be used to teach a new process, or simply as a way to highlight categories of information within a topic.

Written by Jude
Updated over a week ago

How to use the Word Circle Template

The Word Circle Template provides a fun way for learners to explore the definitions and meaning of words and ideas.

Written by Jude
Updated over a week ago

How to use the Mini-Site Template

The Mini-Site Template is, as the name suggests, a way to create a mini website within your Lesson Pathway.

Written by Jude
Updated over a week ago

How to use the Timeline Template

The Timeline Template is perfect for introducing a series of chronological events to your Participants.

Written by Jude
Updated over a week ago

Using the Image+ Template

How to use the Image+ Template

Written by Jude
Updated over a week ago

How to use the Hotspot Template

The Hotspot Template is a great way to engage learners. Using the Hotspot Template, you can add one or more ‘hotspots’ to an image.

Written by Jude
Updated over a week ago

How to use the Acronym Template

The Acronym Template is a great way to break down acronyms in an interactive and effective way.

Written by Jude
Updated over a week ago

Using the Flowchart Template

How to use the Flowchart Template

Written by Jude
Updated over a week ago

Using the Steps Template

How to use the Steps Template

Written by Jude
Updated over a week ago

Using the 'Springy-List' Template

How to use the 'Springy-List' Template

Written by Jude
Updated over a week ago

Interactive/Challenge Lesson Templates

Branching Scenario Template

How to use the Branching Scenario Template in Coassemble

Written by Jude
Updated over a week ago

How to use the Match Sequence Template

The Match Sequence Template allows you to test your Participants’ knowledge of the steps required in a sequence.

Written by Jude
Updated over a week ago

How to use the Correct Category Template

The Correct Image Category is a Challenge Template in which Participants are required to sort information into multiple categories.

Written by Jude
Updated over a week ago

How to use the Drag & Drop Template

The Drag & Drop Template allows you to challenge your Participants’ knowledge by asking them to drag images onto their correct descriptions.

Written by Jude
Updated over a week ago

Document Upload Template

How to use the Document Upload template

Written by Jude
Updated over a week ago

Dial Challenge

How to use the Dial Challenge

Written by Jude
Updated over a week ago

How to use the Correct Image Template

The Correct Image Template is a Challenge Template, meaning that it is used to test how well your Participants are retaining information.

Written by Jude
Updated over a week ago

How to use the Spot the Mistakes Template

The Spot the Mistakes Template is a great way to engage your Participants.

Written by Jude
Updated over a week ago

How to use the Form Challenge Template

The Form Challenge Template provides you with a range of different forms with which to test your Participant’s knowledge.

Written by Jude
Updated over a week ago

How to use Checkpoint Templates

Checkpoint Templates look and feel much the same as Quizzes, with an important distinction.

Written by Jude
Updated over a week ago

Quiz/Checkpoint Templates

How to use the Multiple Choice Template

The Multiple Choice Template is a great way to test your Participant’s knowledge using a familiar and effective testing method.

Written by Jude
Updated over a week ago

How to use the True/False Template

The True/False Template is a great way to test your Participant’s knowledge using a familiar and effective testing method.

Written by Jude
Updated over a week ago

How to use the True/False Multiple Template

The True/False Multiple Template provides a variation on the classic true/false quiz.

Written by Jude
Updated over a week ago

How to use the Drag Multiple Template

The Drag Multiple Template requires Participants to drag potential answers to a question into waiting spaces.

Written by Jude
Updated over a week ago

How to use the Input Text Template

The Input Text Template requires Participants to answer a question by typing the answer in an available box.

Written by Jude
Updated over a week ago

How to use the Match Corresponding Template

The Match Corresponding Template requires Participants to match a list of options with their respective answers.

Written by Jude
Updated over a week ago

How to use the Drop Down Template

The Drop Down Template requires your Participants to answer questions by selecting the answer from a drop down menu.

Written by Jude
Updated over a week ago

How to use the Multiple Image Choice Template

The Multiple Image Choice Template requires Participants to answer a question by selecting the correct answer from a range of images.

Written by Jude
Updated over a week ago