Miscellaneous | Coassemble Help Center

Trainer

How do I change my trainer's role and permissions?

Find out how to apply roles and advanced permissions to trainers in Coassemble

What role should I give my trainer?

Trying to set up trainers with the right permissions, based on your specific use case? Check out the different scenarios below!

Written by Rosalie
Updated over a week ago

How can I remove or delete a trainer?

Learn how to remove a trainer account from your workspace

Written by Bridie
Updated over a week ago

What are Coassemble's help desk support hours?

The Coassemble Team offers in-house support available between 7am - 11pm MST from Monday to Friday.

Written by Ariel
Updated over a week ago

How do I use live chat to contact Coassemble?

Learn how to get in touch with Coassemble's customer support team via live chat

Written by Ariel
Updated over a week ago

How do I set up my account as a trainer?

Find out how to step up a Coassemble account as a trainer in 3 easy steps.

Written by Ariel
Updated over a week ago

How do I change my profile?

Learn how you can change your profile in Coassemble.

Written by Ariel
Updated over a week ago

How do I change my personal notification settings?

Learn how you can change your personal notification settings in Coassemble.

Written by Ariel
Updated over a week ago

Courses

How do assignments work?

Confused about assignments? Find out everything you need to know about them.

Written by Jude
Updated over a week ago

How do I add an assignment to my course?

Learn how to add an assignment to your course for your learners.

Written by Jude
Updated over a week ago

How to use the Text Editor (WYSIWYG)

Read on for an overview of all the features of CKEditor

Written by Bridie
Updated over a week ago

Uploading Videos Using Vimeo

Learn how to upload your videos to Vimeo to embed into your Coassemble course.

Written by Bridie
Updated over a week ago

Uploading Videos Using Youtube

Learn how to upload your videos to Youtube to embed into your Coassemble course.

Written by Bridie
Updated over a week ago

How do I upload audio?

Learn how to add audio into a Coassemble Lesson, Quiz or Assignment.

Written by Ariel
Updated over a week ago

How do I upload documents?

Learn how to add documents to your course.

Written by Ariel
Updated over a week ago

How do I upload a SCORM Package?

Have existing content you're looking to add to your Coassemble course? Learn how to upload SCORM packages into Coassemble.

Written by Ariel
Updated over a week ago

How to configure your quiz

Made a quiz but not sure what each setting does or where to find them? This article will guide you through the quiz configuration page

Written by Dan
Updated over a week ago

How do I create a Quiz?

A quick start guide to creating a quiz

Written by Dan
Updated over a week ago

SCORM Fair Usage Policy

All paid plans can download an unlimited number of SCORM objects for use in a third-party LMS.

Written by Jude
Updated over a week ago

How do I upload powerpoints?

Learn how to embed PowerPoints (PPT) using lesson templates or the document upload module.

Written by Ariel
Updated over a week ago

How do I move a screen from one lesson to another lesson?

Learn how to move a screen from one lesson to another lesson.

Written by Ariel
Updated over a week ago

Learner

How do I begin a course?

Find out how to start a course in Coassemble.

Written by Bridie
Updated over a week ago

Enrollment links

Enrollment links provide the flexibility to deliver your training just the way you want.

Written by Jude
Updated over a week ago

How do I add my learners by bulk enrollment?

Learn how to add multiple learners to the platform at the same time

Written by Bridie
Updated over a week ago

How do I set up my account?

Find out how to set up and activate your Coassemble account in a few easy steps

Written by Ariel
Updated over a week ago

How do I add my learners one by one?

Learn how to add learners one by one to the workspace

Written by Bridie
Updated over a week ago

Group Settings on Courses

How do group settings work on a Course?

Written by Jude
Updated over a week ago

How can I Share a Course with a URL?

Sharing your course with A URL couldn't be easier. Share links can be Public, Private, or Embeddable but don't track your learners' results

Written by Jude
Updated over a week ago

How can I share my content using SCORM?

Learn how to create and share course content as a SCORM file to use in a third-party LMS

Written by Molly
Updated over a week ago

Integrating SAML Authentication with Coassemble

Use existing SAML authentication systems such as Active Directory to identify your Coassemble users.

Written by Jude
Updated over a week ago

Integrating OAuth Authentication with Coassemble

Use existing OAuth providers like Google Apps to authenticate your Coassemble users.

Written by Jude
Updated over a week ago

What's the difference between Standard and Premium certificates?

Confused about certificates? Find out the difference between standard and premium certificates

Written by Jude
Updated over a week ago

Results

Usage Report

What's the usage report?

Written by Al
Updated over a week ago

Active users report

What is an active user and how do I know how many are in the campus?

Written by Al
Updated over a week ago

Results report

Get detailed analytics on your learners' progress and results within any date period using the results report

Written by Jude
Updated over a week ago

Course Report

What is the Course Report and how do I find it?

Written by Jude
Updated over a week ago

Lesson Reports

What is the Lesson report and how does it work?

Written by Al
Updated over a week ago

Group Reports

What is the Group Report?

Written by Al
Updated over a week ago

Quiz Reports

How does the Quiz Report work?

Written by Al
Updated over a week ago

Learner reports

What is the Learner report?

Written by Jude
Updated over a week ago

Assignment Reports

What is the Assignment Report and how does it work?

Written by Al
Updated over a week ago

Setting Up Your Workspace

How do I turn course chat off?

Find out how to switch off course chat in your workspace.

Written by Ariel
Updated over a week ago

How do I customize my workspace name or hostname?

Learn how to change your workspace hostname, URL, and domain name in 2 simple steps.

Written by Ariel
Updated over a week ago

How do I customize my logo?

Learn how to customize your logo and background color in 4 easy steps.

Written by Ariel
Updated over a week ago

How do I customize my workspace colors?

Learn how you can personalize your workspace to replicate your branding or to enhance your learning experience!

Written by Ariel
Updated over a week ago

What does the learner finish experience look like?

Your learners will have different experience based on their finish state.

Written by Rosalie
Updated over a week ago

Setting up a custom domain

This article provides a step-by-step guide to setting up a custom domain in Coassemble.

Written by Jude
Updated over a week ago

Can I add a custom favicon?

How to add a custom favicon or browser icon to your Coassemble workspace

Written by Jude
Updated over a week ago

How do I customize my workspace banner?

Learn how to add a customizable banner to your workspace.

Written by Bridie
Updated over a week ago

How do I customize my lesson feedback popups?

Learn how you can customize the feedback pop-ups that appear in Pop quizzes and Challenge lesson screens throughout your course.

Written by Ariel
Updated over a week ago

Can I change the site title?

How to change the site title for your workspace.

Written by Jude
Updated over a week ago

Setting up a custom email

This article provides a step-by-step guide to setting up a custom email address in Coassemble.

Written by Jude
Updated over a week ago

How do I customize my lesson template colors?

Learn how to customize the colors used in your lesson template.

Written by Ariel
Updated over a week ago

Integrations

How can I integrate Shopify using Zapier?

Learn to connect and sync a Shopify account to sell your Coassemble courses online.

Written by Jude
Updated over a week ago

How do I use Coassemble's API?

Looking to use Coassemble’s API? Find out how to set it up.

Written by Jude
Updated over a week ago

Security

What physical security is provided at the primary and DR hosting sites?

Learn about the physical security offered at Coassemble’s primary and DR hosting sites.

Written by Jude
Updated over a week ago

How does the hosting location protect from power outages?

Learn more about how Coassemble ensures ongoing service availability in the event of power outages.

Written by Jude
Updated over a week ago

How does the hosting location protect from DoS attacks?

Learn more about how Coassemble ensures ongoing service availability in the event of DoS attacks.

Written by Jude
Updated over a week ago

Using the Coassemble API

The Coassemble platform provides a REST API which allows third-party applications access to workspace resources.

Written by Jude
Updated over a week ago

Plans & Billing

Will I lose all my content if I leave Coassemble and come back?

Find out if Coassemble maintains your account and content if you cancel your plan.

Written by Ariel
Updated over a week ago

Failed or late payments

Payments can fail for a number of reasons. If there’s ever an issue, we’ll immediately email any billing contacts.

Written by Dimity
Updated over a week ago

How do I pay for my Coassemble account via a bank transfer?

Customers can pay for their Coassemble account via bank transfer, if paying annually.

Written by Dimity
Updated over a week ago

How do I add a credit card to my Coassemble account?

Credit card is the preferred method of payment for your Coassemble account.

Written by Dimity
Updated over a week ago

Text, Images and Video Templates

How to use the Video Template

Videos can be added to your Courses using the Video Template.

Written by Jude
Updated over a week ago

How to use the Finish Template

The Finish Template is designed to signal the end of a lesson, and usually offers some form of congratulations alongside an image.

Written by Jude
Updated over a week ago

How to use the Case Study Template

The Case Study Template is displayed as a ‘case study card’ that poses a scenario.

Written by Jude
Updated over a week ago

How do I use the Slideshow Template?

Learn what to use the Slideshow Template for and how you can add it to your course.

Written by Ariel
Updated over a week ago

Presentation Lesson Templates

How do I use the Wheel Template?

Learn what to use the Wheel Template for and how you can add it to your course.

Written by Ariel
Updated over a week ago

How do I use the Checklist Template?

Learn what to use the Checklist Presentation Template for and how you can add it to your course.

Written by Ariel
Updated over a week ago

How do I use the Image Click Template?

Learn what to use the Image Click Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Icon Hover Template?

Learn what to use the Icon Hover Template for and how to add it to your course.

Written by Ariel
Updated over a week ago

How do I use the Labelling Template?

Learn what to use the Labelling Challenge Template for and how you can add it to your course.

Written by Ariel
Updated over a week ago

How do I use the Side Slide Template?

Learn what to use the Side Slide Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Text Pop Template?

Learn what to use the Text Pop Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Drop Tab Template?

Learn what to use the Drop Tab Template for and how to add it to your course.

Written by Ariel
Updated over a week ago

How do I use the World Circle Template?

Learn what to use the Word Circle Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Mini-Site Template?

Learn what to use the Mini-Site Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Timeline Template?

Learn what to use the Timeline Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Image+ Template?

Learn what to use the Image+ Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Hotspot Template?

Learn what to use the Hotspot Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Acronym Template?

Learn what to use the Acronym Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Flowchart Template?

Learn what to use the Flowchart Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Steps Template?

Learn what to use the Steps Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Springy-List Template?

Learn what to use the Springy List Template for and how to add it to your course.

Written by Jude
Updated over a week ago

Interactive/Challenge Lesson Templates

Branching Scenario Template

How to use the Branching Scenario Template in Coassemble

Written by Jude
Updated over a week ago

How do I use the Match Sequence Template?

Learn what to use the Match Sequence Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Correct Category Template?

Learn what to use the Correct Category Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Drag & Drop Template?

Learn what to use the Drag and Drop Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Document Upload Template?

Learn what to use the Document Upload Template for and how you can add it to your course.

Written by Ariel
Updated over a week ago

Dial Challenge

How to use the Dial Challenge

Written by Jude
Updated over a week ago

How do I use the Correct Image Template?

Learn what to use the Correct Image Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Spot the Mistakes Template?

Learn what to use the Spot the Mistake Template for and how to add it to your course.

Written by Jude
Updated over a week ago

How do I use the Form Challenge Template?

Learn what to use the Correct Image Template for and how to add it to your course

Written by Jude
Updated over a week ago

What are pop-quizzes?

Learn how to use Pop quizzes in your course.

Written by Jude
Updated over a week ago

Quiz/Checkpoint Templates

How to use the Multiple Choice Template

The Multiple Choice Template is a great way to test your Participant’s knowledge using a familiar and effective testing method.

Written by Jude
Updated over a week ago

How to use the True/False Template

The True/False Template is a great way to test your Participant’s knowledge using a familiar and effective testing method.

Written by Jude
Updated over a week ago

How to use the True/False Multiple Template

The True/False Multiple Template provides a variation on the classic true/false quiz.

Written by Jude
Updated over a week ago

How to use the Drag Multiple Template

The Drag Multiple Template requires Participants to drag potential answers to a question into waiting spaces.

Written by Jude
Updated over a week ago

How to use the Input Text Template

The Input Text Template requires Participants to answer a question by typing the answer in an available box.

Written by Jude
Updated over a week ago

How to use the Match Corresponding Template

The Match Corresponding Template requires Participants to match a list of options with their respective answers.

Written by Jude
Updated over a week ago

How to use the Drop Down Template

The Drop Down Template requires your Participants to answer questions by selecting the answer from a drop down menu.

Written by Jude
Updated over a week ago

How to use the Multiple Image Choice Template

The Multiple Image Choice Template requires Participants to answer a question by selecting the correct answer from a range of images.

Written by Jude
Updated over a week ago