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Issuing certificates
How do I issue certificates to my learners?
How do I issue certificates to my learners?

Learn how to issue certificates in Coassemble to celebrate your learner's success

Lucas avatar
Written by Lucas
Updated over a week ago

Pay tribute to your learners' success by issuing them a certificate of completion. The 'Certificate' tab, found inside each course, allows you to create and issue certificates to learners who successfully complete your courses. 

What the learner sees

If your course is set up to issue certificates, learners will automatically issued a certificate once they successfully complete a course.

On successful completion, the learner will be greeted with a congratulations message, and an invitation to open their certificate.

Clicking the 'Open certificate' button will reveal the certificate viewer that allows them to add the certificate to Linkedin, copy a public URL, or download a copy in PDF format.

Learners will also receive an email that is automatically sent when they are issued a certificate. In addition to recognising their achievement, this email will allow learners to access their certificates without having to login to Coassemble.

Each certificate issued to your learners is stored in their very own 'Certificate library'. This allows learners to review and share their certificates at any time.

How to create and start issuing certificates for your learners

As certificates are displayed to learners on the Finish screen, the issuing of certificates is set globally on the 'Course finish states' tab on the 'Workspace settings' screen. To issue certificates to a specific course, go to the Finish screen page inside a course.

In both cases, toggle the 'Issue certificates' option to ON.

The certificate designer

To create a certificate design that can be used across all of your course, go to the Customize > Certificate design screen. You can find this page by clicking the settings icon on the bottom left corner of the screen, and selecting the 'Customize' option.

Layout and background options

Premium certificates come with 6 different background options, each with 3 layout variations; left-aligned, centered, and right-aligned. This gives you a total of 18 possible background configurations. 

If you're feeling creative, you can design your own background using our layout templates. Before designing your own background, download our layout templates by clicking on the Layout option and selecting 'Download layouts'. Use these as a guide to ensure your backgrounds work with the fields provided for certificates.

Font and font color options

Premium certificates come with 10 different font options allowing you to create a unique certificate that fits with your brand. In addition, premium certificates allow you to add a custom font color. 

Certificate field options 

We've included a number of field options that will provide you with everything you need to issue certificates to your learners just the way you want. Premium certificates allow you to hide every field, edit the title and approved by fields, and add your company logo.  

Logo field

You may want to hide the logo field if you've included your logo on a custom background or if you don't want any logo. If you want to upload your own logo simply click the edit button on the logo field. 

Title field

By default, the title name field is displayed as 'Certificate of completion'. Premium certificates allow you to change or hide this field if this isn't the message you want to display here. 

Learner name and course name fields

The learner name and course name fields are automatically populated with the learner name and course names. Premium certificates allow you to hide both these fields.  

Approved by field

The approved by field allows you to add the name of the person you'd like as the approver of this certificate. By default, your name will appear in this field, however, you can manually override this by typing in a different name. You can also hide this field if you don't want it displayed on the certificate.

Date issued field

The date issued is the date your learner successfully completed the course. This field can be hidden if you don't want it displayed on the certificate. 

Valid until field

The valid until field allows you to expire a certificate after a certain period. You choose a fixed date, or a dynamic time period after the course is completed. If you don't want the certificate to expire, simply hide this field.

Saving certificate templates for re-use

Premium certificates allow you to save a design you've created as a template for re-use in another course. To save a design as a template, choose the 'Save as template' option from the save menu. 

To access saved templates for use on another course, simply click the '+ New' button to reveal your saved templates. Choose the template you'd like to use for the course, and save it.  


What happens if you change a certificate after it has been issued? 

Any certificate that is issued to a learner is stored with the configuration that was applied to the certificate at the time of issue. Any changes you make to a certificate will not be passed onto issued certificates.

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