This article is relevant for users on the Pro, Extend, and Enterprise plans.

To access the Inactive Member Report, click on the Reports button from the navigation pane. Click on the Reports Menu on the right hand size and then click Inactive Member Report.


This report is a more granular version of the inactive user list from the Active User Report. It provides the first and last names of each inactive user as well as their usernames. This list can be exported by clicking the Export As button at the top of the report and choosing your preferred format. Excel and PDF are available. The Inactive User Report is a good way to see who isn't participating in your e-Learning.

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